TY  - BOOK
AU  - Premakeerthi, W.A.
TI  - Percived service quality & customer satisfaction on the operational performance of auto mated teller machine systems with special reference to private sector banks 
U1  - 041 
PY  - 2007///
CY  - Kuliyapitiya
PB  - Wayamba University of Sri Lanka, 
KW  - ATM services
KW  - Customer satisfaction
KW  - banking services
ER  -