TY - BOOK AU - Premakeerthi, W.A. TI - Percived service quality & customer satisfaction on the operational performance of auto mated teller machine systems with special reference to private sector banks U1 - 041 PY - 2007/// CY - Kuliyapitiya PB - Wayamba University of Sri Lanka, KW - ATM services KW - Customer satisfaction KW - banking services ER -