TY - BOOK AU - Little,Steven S. TI - Duck and (re)cover: the embattled business owner's guide to survival and growth SN - 9780470504901 (cloth : acidfree paper) U1 - 658 22 PY - 2009/// CY - Hoboken, N.J. PB - John Wiley & Sons KW - Organizational effectiveness KW - Organizational change KW - Marketing KW - Success in business KW - Management KW - Customer KW - Action plain KW - Market vacuums N1 - Includes index ER -