TY - BOOK AU - Smith,Gerald TI - Statistical process control and quality improvement SN - 0130490369 U1 - 658.562 21 PY - 2004/// CY - Upper Saddle River, N.J. PB - Pearson/Prentice Hall KW - Process control KW - Statistical methods KW - Quality control KW - Management problem KW - Leadership KW - Variation KW - Binomial probability ER -