Smith, Gerald, <br/><br/>
Statistical process control and quality improvement / 
Gerald M. Smith. 
 - 5th ed. 
 - Upper Saddle River, N.J. :  Pearson/Prentice Hall,  c2004. 
 - xv, 651 p. :  25 cm. 
<br/><br/><label>ISBN: </label>0130490369 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Process control--Statistical methods.<br/>Quality control--Statistical methods.<br/>Management problem<br/>Leadership<br/>Variation<br/>Binomial probability
<br/><br/><label>Dewey Class. No.: </label>658.562  / SMI