TY - BOOK AU - Worsam, Mike TI - Effective management for marketing SN - 9788176493307 U1 - 658.802 PY - 2002/// CY - New Delhi PB - Viva Books KW - Marketing management KW - Communication KW - Management performance KW - Customer relation KW - Customer care KW - Team development KW - Leadership KW - Human resource ER -