TY  - BOOK
AU  - Michelli, Joseph A.
TI  - Leading the starbucks way
SN  - 0071801251
U1  - 658.4092 
PY  - 2014///
CY  - New York
PB  - Mcgraw-Hill
KW  - Management
KW  - Customer relation
KW  - Product management
KW  - Business
KW  - Corporate culture
ER  -