TY - GEN AU - Beebe, Steven A. AU - Mottet, Timothy P. TI - Business and professional communication: principles and skills for leadership SN - 9780205028993 U1 - 658.45 PY - 2010/// CY - New York PB - Pearson education KW - Business writing KW - Communication principles KW - Verbal massage nonverbal massage KW - Listening KW - Responding KW - Interviewing principle KW - Collaboration skill ER -