TY - GEN AU - Fisher, John G. TI - How to beat your competitors SN - 9788175541733 U1 - 658.4012 PY - 2002/// CY - New Delhi PB - Kogan Page KW - Implementing process change KW - Bench marking KW - Organizational effectiveness KW - Organizational Learning KW - Partnership KW - Non competitors KW - Performance gap KW - Kaizen ER -