Armstrong, Michael <br/><br/>
A handbook of management and leadership  a guide to management for results 

 - London  Kogan Page  2005 
 - x, 242p.  24cm. 
<br/><br/><label>ISBN: </label>9780749446499 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management<br/>Managerial activities<br/>Self development<br/>Customer service
<br/><br/><label>Dewey Class. No.: </label>658.4092  / ARM