TY - GEN AU - Marchand, Donald A. ed AU - Davenport, Thomas H. TI - Mastering information management SN - 9788178080611 U1 - 658.4038 PY - 2000/// CY - London PB - Prentice-Hall KW - Learning Organizations KW - Improving company performance KW - Managing IT KW - Smarter supply chain KW - Knowledge Management KW - E-commerce ER -