Mather, Hal <br/><br/>
How to profitably delight your customers 

 - Oxford  Butterworth  2001 
 - x, 185p.  23cm. 
<br/><br/><label>ISBN: </label>9781855733817 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Manufacturing<br/>Customer Services<br/>Consumer Satisfaction<br/>Customer<br/>Market<br/>Industry<br/>Industry
<br/><br/><label>Dewey Class. No.: </label>658.812  / MAT