TY - GEN AU - Scott, Joel TI - Microsoft CRM 3 for dummies SN - 9788126508914 U1 - 658.812028553 PY - 2006/// CY - New Delhi PB - Wiley India KW - SALES LITERATURE KW - INVOICES KW - PRODUCT CATALOG KW - CUSTOMER RELATIONS KW - E-MAIL ER -