TY - GEN AU - George, Michael L. AU - Maxey, John AU - Rowlands, David AU - Price, Mark TI - The lean six sigma pocket toolbook: a quick reference guide to nearly 100 tools for improving process quality , speed, and complexity SN - 9780071441193 U1 - 658.562 PY - 2005/// CY - New York PB - McGraw hill KW - CUSTOMER KW - IDEAS KW - WASTE CONTROL KW - MAPPING KW - PRODUCT CONTROL KW - PRODUCTION MANAGEMENT KW - ANALYSIS ER -