TY  - GEN
AU  - Schatz, Stephen F.
TI  - Effective telephone fundraising: the ultimate guide to raising more money
SN  - 9780470560594
U1  - 658.15224 
PY  - 2010///
CY  - New Jersey
PB  - John Wiley
KW  - DEVELOPING RELATIONSHIP
KW  - TELEPHONE MEDIUM
ER  -