Oakland, John S. <br/><br/>
Total quality management   text with cases 

 - 3rd. 
 - Amsterdam  Elsevier  2003 
 - x, 483p.  24cm. 
<br/><br/><label>ISBN: </label>9780750657402 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT<br/>LEADERSHIP
<br/><br/><label>Dewey Class. No.: </label>658.4013  / OAK