TY  - GEN
AU  - Botkin, Jim
TI  - Smart business : how knowledge communities can revolutionize your company 
SN  - 0684850249
U1  - 658.4038 
PY  - 1999///
CY  - New York
PB  - The free Press
KW  - Knowledge management
KW  - Organization
KW  - Strategic planing
KW  - Information technology
ER  -