TY  - GEN
TI  - Total quality management : the key to business improvement
SN  - 0412586401
U1  - 658.562 
PY  - 1994///
CY  - London
PB  - Chapman & Hall
KW  - MANAGEMENT
KW  - MANAGEMENT OF PRODUCTION
KW  - PRODUCTION CONTROL
KW  - QUALITY CONTROL
ER  -