Smith, Steve  <br/><br/>
Create that change!:  readymade tools for change management 

 - New Delhi:  Kogan page,  1999 
 - 163p.;  22cm. 
<br/><br/><label>ISBN: </label>8175541032 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Managing change<br/>Executive management<br/>Customer
<br/><br/><label>Dewey Class. No.: </label>658.406  / CRE