Peppard, Joe <br/><br/>
The essence of business process re-engineering 

 - New Delhi:  Prentice-Hall,  1995 
 - x, 256p.;  22cm. 
<br/><br/><label>ISBN: </label>8120312058 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Product<br/>Service<br/>Capacity management<br/>Quality management<br/>Information technology
<br/><br/><label>Dewey Class. No.: </label>658.4063  / PEP