Smith, Lan <br/><br/>
Meeting customer needs 

 - London  Butterworth Heinemann  1994 
 - xiv, 185p.  23cm. 
<br/><br/><label>ISBN: </label>0750606681 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management of marketing
<br/><br/><label>Dewey Class. No.: </label>658.8  / SMI