TY  - GEN
AU  - Naagarazan, R.S.
AU  - Arivalagar, A.A.
TI  - Total quality management
SN  - 8122415741
U1  - 658.562 
PY  - 2005///
CY  - New Delhi
PB  - New Age I nternational
KW  - Quality control
ER  -