Wilson, Charles <br/><br/>
Profitable customers:  how to ldentify, develop and retain them 

 - 2nd. 
 - New Delhi:  Kogan page,  1999 
 - viii, 184p.;  23cm. 
 - Professional paperbacks .
<br/><br/><label>ISBN: </label>8175540958 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer behavior
<br/><br/><label>Dewey Class. No.: </label>658.834  / WIL