Foster, Timothy R.V. <br/><br/>
101 Ways to boost customer satisfaction 

 - New Delhi  Kogan page  1997 
 - 160p.  21cm. 
<br/><br/><label>ISBN: </label>8175541504 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812  / FOS