Abrams, Bill <br/><br/>
The observational research handbook:  understanding how consumers live with your product 

 - Chicago,  NTC Business Books,  2000 
 - xxiv, 277p.;  23cm. 
<br/><br/><label>ISBN: </label>065800073X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer behavior 
<br/><br/><label>Dewey Class. No.: </label>658.834  / ABR