Carter, Wendy <br/><br/>
Customer care   trainer\'s guide, a complete packge for a one-day training workshop 

 - New Delhi  Kogan Page  1996 
 - 106p.  24cm. 
<br/><br/><label>ISBN: </label>8175540397 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT<br/>MANAGEMENT OF MARKETING<br/>SALES PROMOTION<br/>CUSTOMER RELATIONS
<br/><br/><label>Dewey Class. No.: </label>658.812  / CAR