Davis, Frank W. <br/><br/>
Customer responsive management  the flexible advantage 

 - Massachusetts  Blackwell  1996 
 - xvii, 416p.  22cm. 
<br/><br/><label>ISBN: </label>1557865051 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT<br/>MANAGEMENT OF MARKETING<br/>SALES PROMOTION<br/>CUSTOMER RELATIONS
<br/><br/><label>Dewey Class. No.: </label>658.812  / DAV