Goetsch, David L. <br/><br/>
Quality management  introduction to total quality management for production, processing and services 

 - 4th. 
 - New Jersey  Pearson Education  2003 
 - xviii, 858p.  25cm. 
<br/><br/><label>ISBN: </label>0130933872 
<br/><br/><label>Subjects--Topical Terms: </label><br/>QUALITY MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.4013  / GOE