TY  - GEN
AU  - Besterfield, Dale H.
AU  - Besterfield-Michna, Carol; Besterfield, Glen H. ;Besterfield-Sacre, Mary
TI  - Total quality management 
SN  - 8178082705
U1  - 658.562 
PY  - 1999///
CY  - Delhi
PB  - Pearson Education
KW  - MANAGEMENT
KW  - QUALITY CONTROL
KW  - PRODUCT CONTROL PACKAGING
KW  - MANAGEMENT OF PRODUCTION
ER  -