TY  - GEN
AU  - Caponigro, Jeffrey R.
TI  - The crisis counselor: a step-by-step guide to managing a business crisis
SN  - 0809224909
U1  - 658.4056 
PY  - 2000///
CY  - Illinois
PB  - Contemporaty Books
KW  - Crisis managment
ER  -