Terrill, Craig <br/><br/>
Market, leadership, strategies for service companies  creating growth, profits and customer loyalty 

 - chicago  NTC Business Books  2001 
 - xvi, 268p.  25cm. 
<br/><br/><label>ISBN: </label>0844224413 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT OF MARKETING
<br/><br/><label>Dewey Class. No.: </label>658.8  / TER