Anupindi, Ravi <br/><br/>
Managing business process flows  principle of operations management  

 - 2nd 
 - Singapore  Pearson  2004 
 - xiv, 340p.  26cm. 
<br/><br/><label>ISBN: </label>0130675466 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT<br/>BUSINESS
<br/><br/><label>Dewey Class. No.: </label>658  / MAN