Klassen, Robert D. <br/><br/>
Cases in operations management  Building customer value through world-class operations 

 - Thousand Oaka  SAGE  2006 
 - 425p.  23cm. 
<br/><br/><label>ISBN: </label>1412913713 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operations management
<br/><br/><label>Dewey Class. No.: </label>658.5  / KLA