Analysis of factors relating to service dimensions towards customer satisfaction: with special reference to life insurance market in Sri Lanka

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Material type: Text

TextLanguage: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2013Description: xii, 140p., xiv; 30cmSubject(s):

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Thesis	Main Library Reference Section	Thesis	093 PGDBM (Browse shelf(Opens below))	Not for loan		35067

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	090 PGDBM Comparative study determining service quality (SQ) in retail bank:	091 PGDBM Analysis of factors leading to job stress of middle level executives upon workplace dimentions in private owned non-service sector entities in North Western Province	092 PGDBM Analysis of factors causing customer satisfaction on service quality in commercial banks of Sri Lanka	093 PGDBM Analysis of factors relating to service dimensions towards customer satisfaction:	094 PGDBM Analysis of factors influencing managerial job commitment with special emphasis to organizational effectiveness in large and medium private sector manufacturing organizations in Sri Lanka	095 PGDBM The role of work conditions & individual characteristics predicting work related stress among non academic staff in state universities in Sri Lanka	096 PGDBM Analysis of factors causing employee absenteeism towards organizational effectiveness of Sri Laka Transport Board	Next

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