Assessment of factors influencing customer satisfaction upon operational services: with special reference to national water supply and drainage board

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Material type: Text

TextLanguage: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2007Description: iv, 94p.; 30cmSubject(s):

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Thesis	Main Library Reference Section	Thesis	027 PGDBM (Browse shelf(Opens below))	Not for loan		35002

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Previous	026 MBA Analysis of factors causing employee job turnover in the apparel industry so Sri Lanka:	026 PGDBM Demographic and psychographic profiles of carbonated soft drinks consumers in Sri Lanka	027 MBA Potential factors influencing the employee turnover in Sri Lankan private sector pharmaceutical importers:	027 PGDBM Assessment of factors influencing customer satisfaction upon operational services:	028 MBA Factors influencing customer satisfaction in public sector service delivery:	028 PGDBM Impact of hoardings on the emotional behavior of customers	029 MBA The impact of service quality on customer satisfaction in the public sector passenger transport industry in Sri Lanka	Next

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