Making customer service happen a simple and effective guide to achieving unbellevable customer satisfaction while reducing your costs
Publication details: Warriewood Business Publishing 2006 2006Description: xi, 112p. 23cmISBN:- 9781875889518
- 658.812 LAK
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Main Library Reference Section | Schedule Reference Collection | 658.812LAK (Browse shelf(Opens below)) | Available | 37167 |
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658.812CUS Customer relationship management | 658.812DAV Customer responsive management | 658.812GOS Customer relationship management essentials | 658.812LAK Making customer service happen | 658.812MAN Managing business relationships | 658.812MAT How to profitably delight your customers | 658.812SUC Successful service management |
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