Customer care excellence
Publication details: New Delhi Kogan page 2004 2004Edition: 4thDescription: vi, 248p. 23cmISBN:- 8175542055
- 658.812 COO
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658.812CAR The big book of customer service training games | 658.812CHA Help desk management in a week | 658.812CHA Successful help desk management | 658.812COO Customer care excellence | 658.812COO Customer care excellence | 658.812DOA 50 activities for achieving excellent customer service | 658.812DYC The CRM handbook |
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