Wayamba University Library Network

Impact of service quality dimentions on customer satisfaction: (Record no. 63229)

MARC details
000 -LEADER
fixed length control field 00636nam a22001817a 4500
003 - CONTROL NUMBER IDENTIFIER
control field WUSLLib
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230125b ||||| |||| 00| 0 eng d
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English Language
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 234
Item number PGDBM
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Seneviratna, S.M.S.
9 (RLIN) 25108
245 ## - TITLE STATEMENT
Title Impact of service quality dimentions on customer satisfaction:
Remainder of title with special reference to the services offered by National Water Supply & Drainage Board
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Kuliyapitiya:
Name of publisher, distributor, etc Wayamba University of Sri Lanka,
Date of publication, distribution, etc 2016
300 ## - PHYSICAL DESCRIPTION
Extent 119p.;
Dimensions 30cm
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer satisfaction
9 (RLIN) 386
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service quality
9 (RLIN) 8084
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element NWS&DB
9 (RLIN) 25109
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Thesis
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Thesis Main Library Main Library Reference Section 25/01/2023   234 PGDBM 38600 25/01/2023 25/01/2023 Thesis

All Rights Reserved, Main Library Wayamba University of Sri Lanka, Kuliyapitiya, Sri Lanka.
Telephone: +94-372283169, Fax: +94-372283169 - Email:library@wyb.ac.lk
Designed and Maintaining by EMCL Ekanayake
Last Updated:03-10-2024

Powered by Koha