Normal view MARC view ISBD view

Impact of service quality dimensions on customer satisfaction in the customer service centers of National Water Supply & Drainage Board

Fernando, S.G.N.

Impact of service quality dimensions on customer satisfaction in the customer service centers of National Water Supply & Drainage Board - Kuliyapitiya: Wayamba University of Sri Lanka, 2018 - xii, 117p.; 30cm

Subjects--Topical Terms:
Customer satisfaction
Assurance
Reliability
Responsiveness

Dewey Class. No.: 290 / PGDBM

Print
Add to your cart (remove)
Save record
BIBTEX Dublin Core ISBD MARC (non-Unicode/MARC-8) MARCXML MODS (XML) RIS MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard)
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Wayamba University Library Network

Impact of service quality dimensions on customer satisfaction in the customer service centers of National Water Supply & Drainage Board