The assesment of service quality dimensions on customer satisfaction with special reference to microfinance service sector in Sri Lanka
Weththasinghe, D.S.
The assesment of service quality dimensions on customer satisfaction with special reference to microfinance service sector in Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 2018 - xx, 110p.; 30cm
Business
SME level
Management
SERVQUAL model
281 / PGDBM
The assesment of service quality dimensions on customer satisfaction with special reference to microfinance service sector in Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 2018 - xx, 110p.; 30cm
Business
SME level
Management
SERVQUAL model
281 / PGDBM