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Impact of service quality dimension on customer satisfaction:

Rathnayake, R.M.I.W.

Impact of service quality dimension on customer satisfaction: with special reference to North Western Province of Ceylon electricity Board - Kuliyapitiya: Wayamba University of Sri Lanka, 2016 - xiii, 131p.; 30cm

Subjects--Topical Terms:
Customer satisfaction
Service quality
Services

Dewey Class. No.: 212 / PGDBM

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Impact of service quality dimension on customer satisfaction: