Impact of service quality dimension towards customer satisfaction:
Karunanayake, K.P.N.L.
Impact of service quality dimension towards customer satisfaction: with special reference to domestic electricity consumers in the North Western Province of Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 2013 - vii, 131p.; 30cm
Relationship marketing
Domestic electricity consumers
Relationship bonds
Relationship challenges
120 / PGDBM
Impact of service quality dimension towards customer satisfaction: with special reference to domestic electricity consumers in the North Western Province of Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 2013 - vii, 131p.; 30cm
Relationship marketing
Domestic electricity consumers
Relationship bonds
Relationship challenges
120 / PGDBM