Analysis of factors causing students' satisfaction upon service delivery with special reference to private sector high education institutions in Sri Lanka
Mahipala, Dhammika G.
Analysis of factors causing students' satisfaction upon service delivery with special reference to private sector high education institutions in Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 2013 - xi, 146p.; 30cm
Customer satisfaction
Business
Service quality
Record maintenance
116 / PGDBM
Analysis of factors causing students' satisfaction upon service delivery with special reference to private sector high education institutions in Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 2013 - xi, 146p.; 30cm
Customer satisfaction
Business
Service quality
Record maintenance
116 / PGDBM