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Impact of service quality dimensions towards satisfaction of the students:

Attanayaka, A.M.B.S.

Impact of service quality dimensions towards satisfaction of the students: special reference to National Institute of Business Management - Kuliyapitiya: Wayamba University of Sri Lanka, 2014 - xiv, 112p.; 30cm

Subjects--Topical Terms:
Service quality
Customer satisfaction
Customer roles
Customer gap

Dewey Class. No.: 107 / PGDBM

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Impact of service quality dimensions towards satisfaction of the students: