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Service encounter satisfaction of patients upon operational performance in the public sector general hospitals of Sri Lanka:

Suraweera, P.H.R.

Service encounter satisfaction of patients upon operational performance in the public sector general hospitals of Sri Lanka: with special reference to surgical operations - Kuliyapitiya: Wayamba University of Sri Lanka, 2011 - xv, 129p., xxv 30cm

Subjects--Topical Terms:
Public sector hospitals
Nurses
Doctors
Patients

Dewey Class. No.: 075 / PGDBM

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Service encounter satisfaction of patients upon operational performance in the public sector general hospitals of Sri Lanka: