Operational performance leading to customer satisfaction supply of new telephone lines in the Sri Lanka Telecom PLC
Ariyaratne, K.S.G.
Operational performance leading to customer satisfaction supply of new telephone lines in the Sri Lanka Telecom PLC - Kuliyapitiya: Wayamba University of Sri Lanka, 2012 - ix, 128p.; 30cm
Service delivery
Service quality
SLT
Customer satisfaction
058 / PGDBM
Operational performance leading to customer satisfaction supply of new telephone lines in the Sri Lanka Telecom PLC - Kuliyapitiya: Wayamba University of Sri Lanka, 2012 - ix, 128p.; 30cm
Service delivery
Service quality
SLT
Customer satisfaction
058 / PGDBM