Normal view MARC view ISBD view

Percived service quality & customer satisfaction on the operational performance of auto mated teller machine systems with special reference to private sector banks

Premakeerthi, W.A.

Percived service quality & customer satisfaction on the operational performance of auto mated teller machine systems with special reference to private sector banks - Kuliyapitiya: Wayamba University of Sri Lanka, 2007 - vii, 147p.; 30cm

Subjects--Topical Terms:
ATM services
Customer satisfaction
banking services

Dewey Class. No.: 041 / PGDBM

Print
Add to your cart (remove)
Save record
BIBTEX Dublin Core ISBD MARC (non-Unicode/MARC-8) MARCXML MODS (XML) RIS MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard)
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Wayamba University Library Network

Percived service quality & customer satisfaction on the operational performance of auto mated teller machine systems with special reference to private sector banks