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The non signs of service:

Stiel, Holly

The non signs of service: getting to the heart of the matter in customer service - New Delhi Tata Mcgraw-Hill 2001 - 153p. 23cm.

ISBN: The non signs of service

Subjects--Topical Terms:
Customer service

Dewey Class. No.: 658.812 / STI

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The non signs of service: