Customer relationship management
Zikmund, William G.
Customer relationship management integrating marketing strategy and information technology - Singapore John Wiley 2004 - xix, 179p. 24cm.
9812530541
Information technology
Customer satisfaction
Customer Loyalty
658.812 / ZIK
Customer relationship management integrating marketing strategy and information technology - Singapore John Wiley 2004 - xix, 179p. 24cm.
9812530541
Information technology
Customer satisfaction
Customer Loyalty
658.812 / ZIK