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Mastering customer relations

Cartwright, Roger I.

Mastering customer relations - New york Macmillan 2000 - x, 238p. 23.5cm.

ISBN: 9780333801598

Subjects--Topical Terms:
MANAGEMENT
CUSTOMER LOYALTY
RELATIONS STRATEGY
PUBLIC RELATIONS

Dewey Class. No.: 658.812 / CAR

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Mastering customer relations