Services marketing
zeithaml, Valarie A.
Services marketing integrating customer focus across the firm - 4th. - New Delhi Tata mcGraw Hill 1996 - xxix, 743p. 24cm.
9780070660076
MANAGEMENT
MARKETING
658.8 / SER
Services marketing integrating customer focus across the firm - 4th. - New Delhi Tata mcGraw Hill 1996 - xxix, 743p. 24cm.
9780070660076
MANAGEMENT
MARKETING
658.8 / SER